Jetstar Airways understands your travel plans have been impacted by COVID-19. They’re now offering the option to cancel and receive a credit voucher. A travel voucher is now available to those with flights booked until the end of July 2020 and we’ve extended the redemption period of travel vouchers so you now have up to two years to travel. You can request your voucher here: https://bit.ly/2QYlezy
Any customer who has already received a Jetstar Airways voucher since 1st March 2020 will have the extension automatically applied. More info here: https://www.jetstar.com/au/en/travel-alerts
If you need to get in touch, check out the options in link https://www.jetstar.com/au/en/contact-us